Mom & Me Estate Sales - Prescott, Arizona
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May 08th, 2015

5/8/2015

5 Comments

 
 We started a new policy today and from this time on at all our medium to large sales, we will be handing out PAID slips and our customers will be asked to show those slips before exiting the sale. Apparently, this didn't sit well with some people. So I'd like to explain why we need to do this. At our sale last weekend we lost some very valuable items through theft. We are aware that 99.999% of our great customers are not the cause. But that other tiny percentage is the reason we feel we have to do it. Every change we make is to protect our clients and so we ask for your understanding in this matter.

And on that subject, I had my beautiful granddaughter checking for the PAID slips today and one of our female customers made a very filthy remark to her. That was uncalled for and I do not appreciate it. I appreciate each and every person who comes to our sales, but if you don't like the way we handle our sales, then don't come back. Mom
5 Comments
Jenifer Spivey
5/8/2015 09:24:59 am

If customers can't say something positive then maybe that should refrain from saying anything. You ladies work VERY hard for your clients. I think they will appreciate your new policy, as it protects them and in the long run will keep costs down for your customers as well. Love your sales! Keep up the good work. J. Spivey

Reply
Kathi
5/8/2015 01:47:48 pm

Please do not let the nay sayers bother you. You all do a wonderful
job and all of your loyal customers know and appreciate that. Stick by your rules and if they don't want to come to a sale, so be it......
Thank You for the great job you do..

Reply
Lora Bullock
5/9/2015 02:21:42 am

Always one bad apple!! But no excuses for filthy comments!! I love you guys!!

Reply
Janelle
5/9/2015 02:21:55 am

WOW! I love your team. I just can't imagine any one complaining. Maybe the people getting upset are the thieves. Forget the rude bunch and carry on your GREAT work.

Reply
Lisa
5/12/2015 03:58:48 am

I was at that sale and your granddaughter was very polite and respectful in asking to see the slip. I was pleased to provide it to her. As a buyer, I appreciate having something to show that I have paid for my items so everyone is at ease.

Reply



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